Alis Templeton

Activity planning, audience consultation, evaluation

Alis has extensive experience in visitor research, community consultation and marketing.

As a consultant, Alis has undertaken visitor research, exhibition and project evaluation for clients as diverse as the Museum of London, British Library, deHavilland Aircraft Museum, Reading Museum, Tower of London, Modern Art Oxford and Hackney Church.

She has worked with Julia Holberry Associates on National Lottery Heritage Fund Activity Plans for Leicester Cathedral, Chelmsford Museum, the RAF Museum, Dorset History Centre and the Garden Museum amongst others.

Previously Alis held the post of Marketing Manager at Bishopsgate Institute, where she led on visitor research, marketing and audience development for a £7.1 million capital project. Alis has a Professional Diploma in Marketing and the Advanced Certificate in Market Research, and is a member of the Market Research Society, Chartered Institute of Marketing, Arts Marketing Association and Museums Association. 


Alison Porter

Activity planning, audience consultation,

Alison is an experienced heritage professional who works across a broad range of organisations including museums, parks and gardens, industrial sites, churches, arts centres and historic buildings. She specialises in developing learning strategies, consultation, activity development and project evaluation. A qualified secondary teacher, Alison has taught 11-18 years old, undergraduate and postgraduate students, and currently tutors for the Open University.   Alison is a NLHF expert advisor and project mentor for public engagement and a learning consultant for Royal Parks. Formerly Education Unit Manager at the Science Museum, Alison was responsible for the ongoing development and management of the popular interactive galleries, 70+ staff, the establishment of an outreach department, development of learning resources and visits by over 300,000 schoolchildren per annum. As a coach for the Museum Association’s Effective Collections grants, and as a Museum Development Officer in MLA London she worked with diverse organisations and collections. Her voluntary roles include Chair of Trustees for a children’s charity, primary and secondary school governor, editor of GEM (Group for Education in Museums) News and a committee member for the British Interactive Group.

Claire Adler

Activity planning, audience consultation

Claire specialises in helping museums and heritage sites embed into their communities and communities connect with their heritage by working as an Expert Adviser on Access and Learning for NLHF, monitoring and mentoring projects.

She project manages projects to gain substantial NLHF funding, researches and writes NLHF Activity Plans for successful NLHF Heritage Grants.

She works as a Critical Friend on projects to help museums, community groups, churches and special interest groups to develop their projects to the highest standards and also delivers training about museum development, community engagement and co-creations for local, regional and national organisations.

Christina Dixon

Activity planning, audience consultation, evaluation

Christina Dixon is an audience development and marketing specialist working primarily within the cultural and voluntary sectors. Since launching her own consultancy business in 2003 (CDC), Christina has worked for a wide range of not for profit clients delivering research and evaluation, strategic planning, marketing and audience development services, including community consultation. With a commitment to public participation and engagement, CDC successfully applies marketing and planning skills to assist organisations develop engagement and interest amongst all audiences, including those described as hard to reach or excluded. CDC benefits from a well-established network of contacts and professional alliances, which act as a bedrock to the consultancy’s practical skills and knowledge. Christina can offer a track record of effective review and evaluation assignments, plus the multidisciplinary research and forward planning work associated with large scale lottery applications including Activity Plans, Business Plans and core bid writing. Christina is a National Lottery Heritage Fund consultant, listed on the NLHF Register of Support Services: Public Engagement with Heritage Consultancy Services 

Helen Butterworth


Helen has worked with Julia Holberry Associates for a decade, providing much of the statistical and analyticaldesk research underpinning NHLF funded projects.

She is a practical and dedicated researcher and project coordinator with excellent organisational skills, enthusiasm and passion for her work.

She brings experience from a wide variety of sectors from social change to the creative industries, working consistently at the intersection of story and systems change

Emma Courtney

Activity planning, audience consultation, brand development

A senior level strategist across the full breadth of the arts, heritage and creative industries sectors, Emma’s dynamic approach and deep understanding of the stakeholder ecosystem will ensure she adds value from the get go. Emma has worked with Julia Holberry Associates since 2007. Since then, either as part of the JHA team or independently, she has delivered over 40 successful NHLF Audience Development or Activity Plans. She is a Chartered Marketer, Member of the Museums Association, Market Research Society and Creative Industries Federation.  


Emma specialises in audience/visitor research, advocacy and brand development, evaluation and integrated marketing communications strategies. She is particularly skilled and proven in creative community engagement and co-creation consultation programmes. Recent projects include the design and delivery of a number of evaluation frameworks for Hull City of Culture 2017, designing a theory of change for a £120m UK wide festival, a comprehensive mapping study of South Asian music and dance for Arts Council England and a ground-breaking NHLF community engagement project in Northern Ireland for Historic Royal Palaces where Emma personally consulted with over 500 members of the community across 37 community groups including victims of The Troubles and ex paramilitaries, adults with learning difficulties and physical disabilities, young children from deprived inner city and rural areas, recently arrived refugees and Irish language speaking groups. She has recently completed brand, advocacy and marketing strategies for Arts for Health Milton Keynes and Amberley Museum. 

Elizabeth Oxborrow-Cowan


Elizabeth Oxborrow-Cowan is a professional archivist and qualified management consultant. She is a very experienced archivist who has run her own consultancy since 2003. Elizabeth has worked right across the archives sector throughout the UK in both public and private settings.   Consequently she has a strong working knowledge of archives in a wide variety of situations including local government, museums, libraries, business and universities, from small private organisations to national institutions. She advises on both technical and strategic issues and has delivered numerous options appraisals, feasibility studies, action plans for strategic transformation, cataloguing programme plans, and collection and accommodation assessments.  She also works extensively with key decision and policy makers such as The National Archives, the Welsh Government and the Archives and Records Association.   Elizabeth recently stepped down from the Archive Service Accreditation Committee and is now a Peer Reviewer. She is a Trustee for Archives West Midlands where she developed and is leading on its Digital Progress Programme to encourage  digital preservation amongst AWM Members. She is an Assessor and Mentor on the Archives and Records Association’s Professional Membership scheme and is herself a Fellow of ARA. Elizabeth is also a listed Consultant for The National Archives Scoping Grants scheme and for the Art360 Scotland scheme. 

Anna Salaman

Interpretation planning

Anna Salaman has over twenty-five years of experience immersed in the heritage, cultural and visitor attractions sectors, specializing in audience development, interpretation and learning.

Anna’s expertise has been informed from exposure to, and direct experience with a broad range of heritage approaches, both nationally and internationally and involving audiences spanning all ages and abilities.

Anna has a strong track record in developing and implementing new heritage content and programmes, reaching new audiences, increasing income through activities and building visitor numbers.

Anna is also well-versed in stakeholder consultation, community and audience development, and in locating key areas for consideration when planning content.

Taissa Csaky

Interpretation planning

Taissa is an interpretation planner, content developer and writer. She works with project teams and content specialists to write interpretation plans for museums, historic buildings and nature reserves, regularly assisting with Round 1 and Round 2 HLF bids.

She guides the selection and structuring of content, helps develop overarching themes and identifies the most effective and enjoyable ways to communicate with visitors.

Her extensive experience of content development and writing, seeing projects through to final delivery, usefully informs the creation of robust and realistic interpretation plans.

Taissa previously worked at Tim Gardom Associates, John Csáky Associates and with the educational publishers Coordination Group Publications. She holds a BA in Classics and a PgCert in Architectural History, both from the University of Oxford.

Mark Lewis


Mark is an Associate Director of Levitt Bernstein and has worked on many cultural projects from inception/options appraisal through to completion, most of which have been listed buildings.

Mark’s work includes museum, art gallery, library, theatre and concert hall buildings. His particular skill is in the quick assimilation of complex briefs and production of imaginative and appropriate design responses.

Mark will lead on the analysis of the site options and their fit to your space and service brief and will analyse the implications of the options with Julia and the QS.

Much of Mark’s work includes the sensitive adaptation of historic buildings to better meet today’s expectations for comfort, audience engagement, accessibility and sustainability.

Outside Studios


Outside Studios is a full service interpretation development and delivery company with a special interest in high quality interpretation in outdoor environments.

Founded in 2008, Outside Studios brings together directors Dug Mackie and Catherine Halcrow, who together have almost 40 years of experience in the sector, delivering interpretation ranging from interactive museum galleries to outdoor arts installations.

Particular strengths include the planning of innovative interpretation to deliver learning and communication outcomes, exceptional audience awareness, and a hands-on approach to the production phase which ensures effective and high quality results.

Clients include the National Trust, Forestry Commission, RSPB, English Heritage and Kew Gardens. Individual CVs and examples of our work are included below.